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This question comes from Launi in Evansville, IN:
First decide who really needs a code. If an employee come into work, after you open and leaves before everyone else, they probably don’t need a code. The less people that have a code, the easier it will be to manage your system. The easier it is to manage your system, the more secure your system will be.
Once you have decided who needs a code, give everyone their own. By issuing a different user code for everyone, you give everyone their own security identity. When they arm or disarm the system, the system will record who armed it and time stamp it. The system then keeps a record of all activity. If you have chosen Sonitrol of Evansville as your service provider, we will email you free activity reports at your request. On certain systems you can view these reports online. Some of these systems even allow you to add and delete users on your smart phone or smart device.
Last piece of advice – for the most secure system possible, make sure that you keep your information updated. If an employee retires or leaves, delete them. Do not reissue their number to a new employee. Ask you security provider to send you a user report from time to time. Once again, if you have Sonitrol of Evansville, you can have these automatically emailed to you weekly, monthly, quarterly, bi-annually, even annually. Even if you have excellent employee retention, you still want to review your user report and call list (updated call list; VERY very important) to make sure this information is current.
Launi, I hope we have answered your question.
Do you have a question about security systems? Email us at email@example.com.