Sonitrol’s Sherri Wright was recently named one of Junior League of Evansville’s 2023 Top Women in Business. Sherri, her husband, and sales colleagues from Sonitrol attended the Women’s Conference this week, where the recipients were recognized. Congratulations, Sherri!
We are all familiar with the dreaded automated computer voice that answers our phone calls to utility, business, and cell phone companies alike. It’s why we hate to call these businesses we depend on for services from electricity to cell and internet plans.
The robotic voice will give you options, such as:
“Thank you for calling. Current hold times are thirty minutes.”
“Visit our website to avoid holding.”
“Press one for English.”
“Tell me more about why you’re calling, so I can connect you with the right representative.”
“I’m sorry. I didn’t get that. Could you repeat why you are calling, so I can connect you?”
“Thank you for continuing to hold. Your call is important to us.”
And the list goes on…You end up listening to never-ending elevator music while you question why you give this company your business. It’s frustrating to say the least. When your call is finally answered, you’ll likely end up talking to someone who works remotely, states away or even countries away from the actual business you make your monthly payments to.
When you are shopping for a new security system, find one you can depend on. In this computer run day and age, it’s so much simpler to do business with a family-owned and operated company who employs local people to handle your account. Sonitrol of Evansville operates our own, local, Central Station right here in downtown Evansville. This is where we operate. Our customer service, installation team, monitoring team, sales team, management team-you name it-we are right here waiting to help you. Our monitoring Central Station NEVER closes. It is open, around the clock, twenty-four-hours a day with our local team of professionals. We will never send your call to an answering service!
So, what happens when you need to call us for any reason, from adding another person to your call list to just asking a question about your bill or service?
A REAL PERSON ANSWERS THE PHONE.
Simply dial our local number or our exclusive toll-free number, (800)444-1191, and your call is answered, “Sonitrol, this is Liz. How may I help you?”
If it’s not Liz, it might be Tammy, Chaz, DJ, Maye, Terry, Allison, or Tina…Whoever answers the phone is going to take care of you. We have a highly skilled team of dependable people. Some of our operators have been working for us for decades. When you call, someone who is familiar with you and who cares about helping you will answer the phone immediately. It’s really that simple.
In a world of robotic voices and frustrating hold times, why not choose a family owned and operated business to protect what you value most? Having a trusted team, who is a phone call away 24/7, is just one reason to choose Sonitrol of Evansville for your business security system. Call us today, and we will get you a FREE consultation and quote with one of our security design experts at (800)444-1191. We look forward to answering your call!
Looking for a new business security system?
Here are a few things to consider:
Local service and support. When you choose Sonitrol of Evansville, you will receive service and support from a team of professionals right here in the Tri-State area.
A dependable monitoring team. In a world where hold times seem to continue for minutes on end, where your call will eventually be answered by someone, who might be across the country or even across an ocean, know that we own and operate our local Central Station. This means we will ALWAYS ANSWER THE PHONE. Our operators are familiar with client accounts and will treat you with courtesy and respect when you call in for any reason.
No charge for service calls. Whether it is routine service, or an issue has come up of any kind, there are no charges for service calls.
No charge for false alarm fines. The occasional false alarm may happen, and while other alarm companies won’t pay the false alarm fines charged by the city, should it occur, we will handle the fees for you.
We pay you if we miss an alarm. In the unlikely event that we mess up, we’ve got you covered.
Longevity. We have been in the Tri-State area since 1969. With over 50 years of experience, Sonitrol is a name you can count on, trusted by the police for business security. Our criminal apprehension rate is 182,000 and growing!
Family owned and operated. Our family and yours are both important to us. When you call us, or choose us to handle your security needs, we are honored to serve you and will provide you with the care, support, and service you deserve. We strive to provide superior customer care so that staying with us for years to come will be an easy decision to make.
Call us today for a free quote at (800)444-1191, and we will take care of your business security system.
Why should your bank be protected by a verified alarm from Sonitrol?
Call us today for a free quote to protect your bank at (800) 444-1191.
When an active shooting situation occurs, the people on site need to have a plan. According to NFPA 3000 Standard, for an Active Shooter/Hostile Event Response (ASHER), there are three zones. The hot zone is the area with a known hazard or direct and immediate life threat. A warm zone has a potential for a hazard or indirect threat to life. And a cold zone has little or no threat due to distance from the danger. Your proximity to the situation should determine your response of whether to run or hide.
Evacuation is the first goal, if possible. Leave belongings, help others, prevent others from entering the hot zone, and keep your hands visible. If you cannot evacuate, hide. Find a concealed location for yourself and others near you, and close and lock the door. Blockade the door, and seek protection from shots fired. Protecting yourself is your first concern.
Another part of the ASHER plan is getting law enforcement on site to cool the hot zone down and prevent tragedy as fast as possible. Providing credible information to the 911 operator is vital. Any details you can share, such as the location of the shooter, number of shooters, physical description, number and types of weapons, and potential victims will help the police respond better to the situation.
If your location is secured by Sonitrol, we can help provide the response team the information needed to end an emergency as quickly as possible. We now offer Gunshot Detectors, a new safety measure, to add to your security system. The Gunshot Detectors identify the concussive force of a gunshot. When a gun is fired, the shockwaves created trip the alarm to the Sonitrol alarm panel. That alarm activates the audio detectors and the Sonavision cameras. The alarms are sent to our local monitoring station and give our operators the information they need to react. Knowing for sure that an active shooter is in the building allows operators to relay critical information: the who, what, where, and how many, to 911 operators so the police can respond and be prepared to end the situation quickly.
The Gunshot Detector can detect a shot fired within 500 milliseconds and gives 360-degree coverage. This technology has been tested at indoor and outdoor shooting ranges. It detects shots fired and does not trip on other loud noises. It has been tested at a high school where class bells go off, lockers get shut, books get dropped, and kids yell. In a nine-month school year, we had zero activations. The goal of this device is to provide real time intel to first responders, and we can do that with Sonitrol’s integrated security protection product line. We provide 24-hour protection to businesses, churches, and schools. Sonitrol’s audio detection system works with impact activated audio and can activate live audio with an alarm activation. In conjunction with Sonavision video surveillance technology, your system allows our monitoring center to not only hear what is going on, but also to see the video to better relay information to police.
Active shooter situations can happen in schools, churches, and businesses. Nobody wants to think it can happen to them, but it is in the news a lot more often than anyone would want. Having the protection in place with Gunshot Detection devices from Sonitrol helps to create a plan to be better prepared to react quickly and effectively in the event of an active shooter.
For a free quote on adding Gunshot Detection to your security system call 1-800-444-1191.
Chris Dingman is the Operations Manager at Sonitrol of Evansville and has completed the NFPA 3000 (2021), Active Shooter/Hostile Event Response Program Specialist Online Training. He is also Licensed in the state of Florida and Illinois and holds a NICET III FAS certification.
Security Dealer Magazine ranked the top alarm companies nationwide for their annual SDM 100 Report, and Sonitrol of Evansville made the list at number 87 in the industry. SDM looks at U.S. companies that earn revenues from the sale, installation, service, and monitoring of electronic security systems, such as intrusion, fire alarm, access control, and video surveillance, from residential to commercial.
While we are a small, family-owned company locally operated in the Tri-Stare area, we appreciate being recognized on a national scale against larger companies. The SDM 100 Report has been published since 1991, and Sonitrol of Evansville has ranked in the top 100 every year since 2009. We are happy to receive our SDM 100 2021 plaque.
Misty and the team from Sonitrol of Muncie were excited to present a check to Muncie Police Department on Friday for the purchase of Officer K9 Rock. At the ceremony, Sonitrol met with Mayor Dan Ridenour, Chief of Police Nate Sloan, and Assistant Chief of Police Chris Deegan. From the K-9 unit we met Officer Joshua Carrington, Officer Dani Bradford, K9 Rasse, Officer Zac Osborn, and K9 Bascao. Also pictured were representatives from Greg Hubler Ford as they are purchasing the bulletproof vest for K9 Rock.
The MPD K-9 Unit recently announced the upcoming retirement of one of their most dependable K9s, Officer Jan. Officer Jan and his human, Officer Joshua Carrington, have apprehended approximately fifty fleeing suspects during their time together and have contributed to countless narcotics and firearms seizures.
Sonitrol of Muncie donated the necessary funds to purchase the new crime fighter. With the purchase of the K9, Officer Carrington and team will be one step closer to training and preparing the latest MPD recruit to respond to the city of Muncie’s needs. Along with the privilege of helping the Muncie Police Department, Sonitrol of Muncie was asked to name the K9.
“Our team ultimately decided to name the officer K9 Rock as a tribute to my dad, Sonitrol of Muncie’s owner, Dr. Mark Standring. Since Dad is an Indiana dentist with a passion for rock-n-roll and playing the drums, he’s often called by the nickname, Dr. Rock. Naming the new K9 in honor of Dad seemed like a great way to celebrate the donation.” ~Sam Standring, General Manager of Sonitrol of Muncie
Sonitrol of Muncie is looking forward to meeting Officer K9 Rock, and we are thankful for our law enforcement heroes.
While conventional security systems are motion-based, Sonitrol’s verified audio intrusion detection systems are sound-based. When an alarm is triggered, our Central Station monitoring operators can listen in to verify whether a break-in is in progress or if a false alarm has occurred. If it is a break-in, we immediately dispatch police and provide real-time information to the responding officers. Because of this ability to verify alarms, Sonitrol has the highest apprehension rate and the lowest false alarm rate in the industry. Speak with one of our professional security design consultants to hear more about our services at (800)444-1191. 
Apprehension Alert! Yesterday, our Central Station operator, DJ, received a panic alarm at a business monitored by Sonitrol. Right away, DJ was able to pick up the stress in a woman’s voice from the audio feed, and he dispatched police. Law enforcement apprehended the suspect who was allegedly exposing himself and chasing after a woman in the store. Way to go, Muncie Police Department and DJ!
In the middle of the night, our Central Station operator, Chaz, received suspicious audio with voices from a local restaurant monitored by Sonitrol. Chaz dispatched law enforcement, and EPD made two apprehensions. The suspects had broken in through a drive-thru window for a late night snack, but little did they know they had tripped the alarm and Sonitrol was listening to protect the business. Great job, EPD and Chaz! If your commercial property isn’t monitored by a Sonitrol audio alarm, call us today for a free security consult at (800)444-1191. Sonitrol plus Police equals more apprehensions!
